Why Is Ticketmaster So Expensive? (7 Main Reasons)

In a world where entertainment events have become a significant part of our lives, Ticketmaster has emerged as a dominant player in the ticketing industry.

However, the question that often plagues consumers’ minds is, “Why are Ticketmaster tickets so expensive?” In this article, we will delve into six key reasons behind the high costs associated with Ticketmaster tickets.

Why Is TicketMaster So Expensive

Why Is Ticketmaster So Expensive?

Ticketmaster’s pricing appear expensive due to several factors. Firstly, they often charge service fees, processing fees, and convenience fees, which can significantly increase the ticket’s overall cost. Additionally, demand-based pricing, where ticket prices rise as the event date approaches or as tickets become scarcer, contributes to the perceived expense.

These charges commonly encompass service fees, which amount to approximately 10% of the ticket’s face value, delivery fees that typically range between $2 and $15, contingent on the selected delivery method, order processing fees that typically fall within the range of $2 to $5, varying with the chosen payment method, and on occasion, venue fees aimed at supporting the upkeep of the event’s location.

1. Service Fees and Processing Charges

One of the primary reasons for the high cost of Ticketmaster tickets is the inclusion of service fees and processing charges.

These fees are added to the base ticket price and can significantly inflate the overall cost of a ticket. While these charges are intended to cover the cost of ticket processing and customer service, they often leave consumers feeling burdened by the additional expense.

These fees not only increase the cost of tickets but also lack transparency, as they are not clearly disclosed upfront, further contributing to the perception that Ticketmaster tickets are more expensive than they initially appear.

2. Scalping and Resale Market

Scalping, the practice of reselling tickets at inflated prices, has become a widespread issue in the entertainment industry.

Ticketmaster faces the challenge of dealing with scalpers who purchase tickets in bulk during initial sales and then resell them on secondary markets at exorbitant prices.

This not only drives up ticket costs but also makes it difficult for genuine fans to secure tickets at face value.

The existence of a thriving resale market not only increases ticket prices but also fosters an environment where consumers are often forced to pay exorbitant prices to attend their desired events, further contributing to the perception that Ticketmaster tickets are expensive.

3. Exclusive Contracts with Venues

Ticketmaster has exclusive contracts with many major venues and event organizers, giving them a near-monopoly in certain markets. This exclusivity allows Ticketmaster to dictate the terms and pricing of tickets, often leading to higher costs for consumers.

Competition is limited in such cases, which further contributes to the expense of Ticketmaster tickets.

The lack of alternative ticketing options in such markets further exacerbates the issue, leaving event-goers with limited choices and driving up the perceived expense of Ticketmaster tickets.

These exclusive contracts effectively limit competition, allowing Ticketmaster to maintain a stronghold on pricing in select regions.

4. Market Dominance

Ticketmaster holds a dominant position in the ticketing industry, often enjoying exclusive contracts with major venues and event organizers.

This near-monopoly status allows Ticketmaster to exert considerable control over ticket prices without the pressures of competitive pricing.

With limited alternatives for consumers, Ticketmaster can set ticket prices at levels that maximize its own revenue, resulting in higher costs for event-goers.

The lack of competition in certain markets further restricts consumer choice, making it challenging to find more affordable ticketing options, ultimately driving up the expense of Ticketmaster tickets.

5. Ticketmaster’s Operating Costs

Running a ticketing platform as vast and sophisticated as Ticketmaster comes with substantial operating costs.

These costs, which include maintaining an online platform, employing customer service staff, and investing in security measures, are passed on to the consumers through ticket pricing.

While these investments are crucial to providing a seamless ticket-buying experience, they also contribute significantly to the perceived costliness of Ticketmaster tickets, as consumers bear the burden of these expenses in the form of higher ticket prices.

6. Convenience and Accessibility

Ticketmaster offers convenience and accessibility to consumers through its user-friendly website and mobile app.

However, this convenience often comes at a price. Ticketmaster invests in technology and infrastructure to ensure a seamless ticket-buying experience.

These expenses, in turn, are incorporated into the ticket prices, reflecting the premium that consumers pay for the convenience of using Ticketmaster’s services.

While some may perceive the cost as high, it is balanced by the ease and accessibility Ticketmaster offers in exchange for a slightly higher ticket price.

7. Dynamic pricing

Dynamic pricing is a key factor contributing to the perception of high costs associated with Ticketmaster tickets.

Ticketmaster employs a dynamic pricing strategy where ticket prices fluctuate based on factors such as demand, time until the event, and even browsing history.

While this approach allows Ticketmaster to optimize revenue, it often results in tickets being priced significantly higher during peak demand periods, such as for popular concerts and sporting events.

This elasticity in pricing means that consumers may pay more for the same tickets depending on when and how they purchase them.

While dynamic pricing can help maximize revenue for Ticketmaster and event organizers, it can also lead to the perception that Ticketmaster tickets are expensive, especially for those who book tickets closer to the event date or during high-demand periods.


The high cost of Ticketmaster tickets can be attributed to a combination of service fees, scalping, exclusive contracts, dynamic pricing, operational expenses, and the convenience they offer to consumers.

While these factors may make tickets seem expensive, it’s essential to consider the value of experiencing live entertainment and the services Ticketmaster provides.

Also Read: Does Tickpick Have Fees? [4 Types of Fees Discussed]